Why Bad Onboarding Is the Real Cause of Messy Offboarding
By the time an employee hands in their notice, the decisions that will make their departure clean or messy have already been made. They were made in the first weeks of the person’s tenure,...
Category: IT Management
What Immutable Backup Means on Your Cyber Insurance Form
Cyber insurance applications include a question that catches a lot of small business owners off guard: “Do you maintain immutable, air-gapped, or offline backups of your critical business data?” Carriers added that question to...
The “Zombie” SaaS Audit: Finding the 3 Apps Your Former Employees Still Access
Someone leaves the company on a Friday. By Monday, their email account is disabled, and their laptop is back in the pile. What nobody checks is their login to the project management tool they...
Stop the Bleeding: How Revoking Admin Rights Eliminates Support Tickets
The most time-consuming ticket in your queue is rarely a hardware failure. It’s the PC infection that started when a user installed something they shouldn’t have been able to. Or it’s the broken configuration...
The “Legacy Debt” Audit: Identifying the 3 Oldest Risks in Your Server Room
The most dangerous thing in a server room is often the phrase, “Don’t touch that.” It’s usually said with a half-joke and a grimace. It refers to the old box that “still works”, runs...
The “Backup Exit” Strategy: Can You Move Your Data Without the Vendor’s Help?
When you first sign up for a software-as-a-service (SaaS) platform, everything is designed to feel effortless. The problem is that the first real test of a SaaS relationship isn’t the onboarding. It’s the exit. ...
The “Insider Threat” You Overlooked: Proper Employee Offboarding
Imagine a former employee, maybe someone who didn’t leave on the best terms. Their login still works, their company email still forwards messages, and they can still access the project management tool, cloud storage,...
The Smarter Way to Vet Your SaaS Integrations
Your business runs on a SaaS (software-as-a-service) application stack, and you learn about a new SaaS tool that promises to boost productivity and streamline one of your most tedious processes. The temptation is to...
How to Use Conditional Access to Grant and Revoke Contractor Access in 60 Minutes
Managing contractor logins can be a real headache. You need to grant access quickly so work can begin, but that often means sharing passwords or creating accounts that never get deleted. It’s the classic...
5 Ways to Implement Secure IT Asset Disposition (ITAD) in Your Small Business
Even the most powerful IT hardware today will eventually become outdated or faulty and will need to be retired. However, these retired servers, laptops, and storage devices hold a secret: they contain highly sensitive...